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During the use of Exchange System Manager to view public folders in Exchange, you may receive the following error messages:

The SSL certificate server name is incorrect.
ID no: c103b404
Exchange System Manager

The connection was aborted. Ensure that the settings on your default Web site are correct and refresh the Public Folder Tree
ID no: c103b402
Exchange System Manager

The token supplied to the function is invalid.
ID no: 80090308
Exchange System Manager


This issue may occur in the following situations:

  • You do not have the Fully Qualified Domain Name (FQDN) of the server on the Secure Sockets Layer (SSL) certificate.
  • An SSL certificate is incorrectly published to the Exadmin virtual root in Internet Information Services (IIS).


For solving this issue, use one of the following methods:

  • Publish a new SSL certificate that has the FQDN of the Exchange 2000 server to the IIS server.
  • Remove SSL from the Exadmin virtual root in IIS:

1. Click Start then point to Programs, click Administrative Tools, and click Internet Services Manager.

2. Select your server and expand the Web site that contains the Exadmin virtual root (the default Web site is "Default Web Site").

3. Right-click Exadmin click Properties.

4. Click the Directory Security tab.

5. Under Secure Communications, select Edit.

6. Click to clear the Require secure channel (SSL) check box. If Require 128-bit encryption is shaded, click to select Require secure channel (SSL), click to clear Require 128-bit encryption, and click to clear the Require secure channel (SSL) check box again.

7. Click OK twice.

Restart Exchange System Manager.

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