Yes, you can back up your WordPress databases with CodeGuard! We connect directly to your MySQL database or over SSH. This allows us to provide the most reliable backups possible.
For a video walkthrough, please see this support article.
A. Connect Directly
Step 1. Your hosting provider most likely will require CodeGuard's IP addresses to be whitelisted before allowing us to connect. This can be done by emailing support at your hosting provider; you may be able to do it yourself in cPanel via the "Remote MySQL" panel. These are the IPs:
Step 2. Gather your credentials from your control panel. This is the information you will need:
Step 3. Enter the information you gathered into our system.
You may be able to connect to your database using an SSH tunnel. If your host supports this option, you will need the following information in addition to the fields in Step 2 above:
Username and Password: The SSH username and password should have been provided to you during your hosting account setup. If not, it may be possible to retrieve them from your host's control panel.
Port: The default SSH port is 22. However, many administrators change this for additional security. If you are unsure of the SSH port for your database server, please check with your hosting provider.
If your host doesn't allow whitelisting of IPs or remote MySQL connections, you may be interested in our WordPress plugin that does not depend on these types of connections for database backups. More information on our WordPress plugin can be found here.