Internal - Cannot issue Client Certificates


Cannot issue Client Certificates;

Login to OMS, make sure:

  • The pricing band is added for the customer for custom client certificates,
  • Allow Custom Client Certs? set to YES (If not you need to contact an SE)

Login to SCM:

  • Edit the organization in question
  • Scroll to client certificates, check Allow Client certificate
  • Click certificate types, and add the client certificate (High Personal Validated Certificate)
  • In Web enrollment Type, select Invitation
  • In Authentication, Select Client, to enable Client certificate 2FA

Now in order for the customer to start requesting client certificate they need to initialize encryption, in the master level, and organization level,