Relax! Your data is safe, but it seems that this website is not compatible with our test restore process. Don't worry, this doesn't mean that we won't be able to perform a real restore should you need one. Below are some reasons why this test restore could have failed, and what you can do to manually test CodeGuard's restore functionality if you choose to.
Why didn’t CodeGuard Automated Test Restore Work?
CodeGuard Automated Test Restore attempts to place a test file in the root directory of your website that can be displayed to you in a browser. Some reasons that this may not work are:
So how do I test CodeGuard's restore functionality?
Below are instructions on how to manually test CodeGuard's restore functionality. Completing the steps below without encountering errors will prove that CodeGuard can restore your content if you need to perform a real restore. Some of these steps may be slightly advanced for average web users. If you don't want to complete the steps below you can contact support for troubleshooting assistance.
You can now remove the test file from your server. CodeGuard's restore functionality worked. More information about CodeGuard restore can be found in our Support Center.