To solve this problem when adding the DCV email a PSL exception must be created so we can add the email and send it to the customer.

-Email DBA and support explaining and requesting to create the exception.

-Upon confirmation of the exception we should add the email from the WHOIS as usual and send it to the customer.

This cannot be a permanent solution, it must be done every cert they buy.

Domains are like
k12.ma.us
k12.wy.us
k12.wa.us
etc...